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Customer Reviews for: HP Pavilion TX2120US 12.1-inch Laptop (AMD Turion 64 X 2 Dual Core TL-64 Processor, 4 GB RAM, 250 GB Hard Drive, DVD Drive, Vista Premium)

Rating 2 out of 5 - Lots of heat output
I have had this laptop for over six months now and i am really getting uncomfortable with it. At first I liked the rotating and touch screen, but the laptop produces so much heat that its unbarebale. I can't leave it on my lap for more then 15 minutes. The battery life is very short.

Rating 3 out of 5 - So far, not so good
I have the tx2110us, purchased from Amazon, and there are quite a few attractive features that first drew me to this laptop/tablet, but after owning it for about 4 months now, I've found myself to be quite unhappy. So I'll go over the good stuff first:

-Lots of RAM
-Large HD
-Touchscreen and supporting software are very cool: software & hardware combination gets you a realistic tablet that is even pressure sensitive (the harder you push on the screen, the thicker the line gets)
-Swivel screen & entertainment hardware make for good portable movie watching
-Built in wireless (a/b/g/n)/bluetooth technology
-Webcam is neat
-Fingerprint scanner works reasonably well (handy way to keep computer secure, although it is pretty finicky at times)


Now onto my gripes and complaints:

First off, yes, the tx2110us does get hot--very hot... Hot to the point of overheating and shutting down completely, even if you're in the middle of something. I've sent my laptop in twice so far (I'm waiting for it to get back after the second time around), and the first time, they said the replaced the motherboard. Didn't work--still overheats. What's worse is they reformatted my HD, so I had to uninstall all the crapware (which there is a ton of by the way). I've changed the power settings as well, which is what the some of the reviewers have suggested, and it still overheats. I can only hope that the geniuses at HP can figure out a way to solve this because it's getting quite annoying...

Speaking of geniuses at HP, once you're tech support escalates into sending your laptop in for repair, they assign you a case manager. He tried calling me twice to get a confirmation that my computer was returned safely, and that was it. I then tried 5 times-- 5 times!!! to get a hold of him to tell him that the problem wasn't fixed. Each time I got someone else who said "oh he's busy right now, I'll send him an email to let him know you called" and I got nothing in return--NOTHING! I got so frustrated and angry.

My recommendation: if you keep this computer on "power saver" setting, delete all the crapware, you may be able to enjoy this computer with it's abundant features... For myself (and I do consider myself somewhat computer savvy), I would like to enjoy the performance characteristics of my laptop without a hitch, & if you're like that, you probably don't want to buy this computer because you'll spend an hour or more getting rid of the crapware & you won't be able to run it at "high performance" because it will overheat and shut down. I can only wait to see what kind of repairs they performed on it this time (which probably won't fix the problem).


Rating 1 out of 5 - Complete Failure
What a horrible failure, if this was a human, it would be a bum on the streets for not working

- it overheats excessively, will literally burn your lap
- expect blue screen of death 2-5 times per week
- EXTREMELY SLOW
- HEAVY
- Touch Screen inaccurate
- it looks good on paper but acts as if its got half the performance it claims
- Windows Media Center cant be handled and crashes
- its quite loud
- Fingerprint reader needs to read 4 times to understand who you are...
- graphics card is horrible, but as is all on laptops

a bum on the streets if it were human - for not working.

Rating 1 out of 5 - Don't waste time and money on this
Got a TX2110US model, AMD Dual core X2 with 3 gigs of RAM and the 250 G HDD and boy am thoroughly disappointed with it or what? Should simply have stayed with an Intel based Dual Core. This system produces a lot of heat (will literally burn off your lap, if you hold it as a laptop!) and not to mention the fan noise; far from quiet by any means and only gets a Vista Performance score of 2.4 and you will easily notice how slow it runs when running even simple video editing or Photoshop editing.

Performance scores reported in Vista are below:

Processor calculations per second - 4.8
Memory operations per second - 4.6
Desktop Performance for Windows Aero - 2.8
3D Business and gaming Graphics - 2.4
Disk data transfer rate - 5.2

Vista seems to be worse than Windows ME with its intermittent "Auto restarts" and crashes, leaving one clueless most times. The HP Advisor program is the main culprit most times when it does leave a clue. The tablet drivers don't load up one or 2 out of 10 reboots.
(so much for using the tablet). The SD card reader quit in a month and had to mail the system for repairs. They had to replace the main board and ship back. After shipment arrived, there is a ding on the case! Now going through "Claims". HP customer service really sucks if you think Dell was bad! Do yourself a favor. don't fall a prey to its size and mobility. If you really need mobility, buy yourself a decent PDA. This can't stand upto the high demands of today's applications.

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Customer Reviews for Hewlett Packard,TX2120US,883585927029,0883585927029,B0015HTXX2,

Computers & Hardware : HP Pavilion TX2120US 12.1-inch Laptop (AMD Turion 64 X 2 Dual Core TL-64 Processor, 4 GB RAM, 250 GB Hard Drive, DVD Drive, Vista Premium) Customer Reviews

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