Rating  - iMac computer
I purchased an Apple iMac Desktop with 20" Display.
Within two weeks, the computer crashed and could not be started up. Apple Care referred me to a local Apple store for repair. Because I had not purchased the computer directly from Apple, Apple gave me a choice: Contact Amazon and return the computer, or leave it at the Apple store for two weeks for repair. If I had purchased the computer directly from Apple, they would have replaced the computer on the spot.
THIS WAS NOT AN AMAZON PROBLEM, it is an Apple policy problem and an Apple hardware problem. I wrote them about this unjust policy, but have not received a response from them.
The computer was repaired, however all information on the computer was subject to compromise while in the Apple store for repair.
Conclusion: I think this is an unfair policy by Apple....not only to me, but to Amazon. Amazon has always stood behind their products 100%. Apple could learn something from Amazon! I purchased the computer from Amazon because of a $75 rebate offer. In the future I would probably purchase the computer directly from Apple.
Rating - Why didn't we go to the Dark Side sooner?
Ok, long story short, our XP desktop blew a motherboard several weeks ago and we ended up deciding to head over to the Big Box Electronics Retailer to look at updating our home system. The folks at the BBER were very helpful and spent about an hour and a half with us as we shopped for a new computer. We did due diligence and looked at a host of different Vista-based systems with different configs, and then spent some time looking at the iMacs. The more we looked, the more we liked, and we ended up walking out of the store with this 24" iMac desktop.
Downsides? Very few. First off, this is not a cheap system. We got ours for about the same price that Amazon is asking, but at $1700.00+, it's a significant investment. Docs? You don't get much, just a slim booklet that covers the basics. The keyboard and mouse cords could stand some length. We had a small issue with the printer drivers that come preloaded onto the Mac OS (couldn't get our HP all-in-one to do anything but print, no scanner or copy functions, but a quick update had the fix). That's about it.
Upsides? Oh, man, where do I start? Set up was EXTREMELY easy. We took it out of the box, plugged it in, plugged the keyboard and mouse in, and away we went. The Mac OS is very intuitive and fun to use, the computer comes loaded with tons of cool software, and peripheral set-up and compatibility is outstanding. We don't have to worry about viruses when surfing, either, as there are very few active viruses that will attack a Mac. The 24" screen is just overwhelmingly sharp. The machine is quiet, too, a welcome break from the constant fan noise that came off of our old tower.
This is an elegantly designed system that would be perfect for families or anyone who desires a user-friendly (yet immensely powerful) home work/play station. I heartily recommend it if you can afford it. It's a decision that we'll not regret.
Rating  - Reviews By Lisa
Summary: I'm going review something very near and dear to me, my computer. I'll admit that I wasn't being very frugal when I bought it. You see, this is my first Mac. So, I went to the Apple store in the mall, and I let them tell me what I wanted. Even though I feel I overpaid, I love it and am glad I have it!
Model: Part number MB199LL/A (not exactly the same as the one on Amazon, but the features are very similar, and I did buy it back in November)
Features: My iMac has a 20" screen, a 2.0ghz Intel Processor, 2gb of RAM (because I upgraded from 1gb), and 250gb of hard disk space. I opted for a wireless keyboard and mouse, got the extended warranty (which I almost never do, but I was a little nervous about switching to Mac), and Apple One to One membership, which is a training program. I immediately upgraded the operating system to Leopard. Some included software titles are iLife (including iTunes, iPhoto, iMovie, etc), Garage Band, Safari, Time Machine and much more!
Value: After the extras listed above, my total came out to be $1,667.00 before tax. It's more expensive, but it's worth it. Everything just works, just like the commercials say. I do think I could have gotten off cheaper if I had shopped around a little and I really didn't need the training - after one session, I never went back!
Ease of Use: I have been a Windows user my entire life except for a few experiments with various forms of Linux. I really wanted a new computer, had cash to spend and did not want to deal with the hassle of Vista. I have not at all been disappointed by Apple. Yes, I sometimes get confused about only having one click on the mouse and some keyboard stuff, but I got used to it fast. The fact that all the OS X software works together is very cool. I don't even miss MS Office since I use Open Office and my email client is web based. I decided to replace Safari with Firefox, and life has been good so far. The iLife software is very easy to use and lets me do things that I have struggled to do on the PC like editing photos and movies. I also really like the built in camera and have had some fun playing with the Photo Booth. I even was easily able to use Garage Band to create mp3 files of my chorus music with my voice to help me learn the lyrics. Another favorite of mine is the Time Machine - I never have to worry about backing up my computer files again - it's all automatic!
I love my iMac - if you're on the fence, jump!
Rating - You'll stare in awe...
Ok, so I'm a Mac newb. I've been a die-hard Windows user since 3.0. I used to hate the Mac's because I always thought they were too expensive and the fact that it was such a closed system, you could never tinker with it.
Well, I've grown and matured. We recently purchased this iMac 24" and when I took it out of the box and powered it up, we all just stared at it in awe. The fit and finish is just amazing. The screen, including the resolution, brightness, is just out of this world.
When we finally came out of our trance from just looking at the machine, I decided to poke around the OS a little. For the most part, it's very intuitive. It wasn't until several weeks later that I realized I could program the 2nd mouse button on the mighty mouse. Once I did that, all my frustration went away. But before then, I have to say, I didn't realize at how addicted I am to the right mouse click.
The bundled software included on the Mac is fantastic. The iPhoto, iMovie, and iDVD products are not only very useful, they're just plain fun to toy around with.
My only gripes with the Mac are mostly based on what seemed to be a slighly buggy OS. The most unreliable applications are Safari, and Firefox. Oddly, I installed Firefox because I was getting to hate safari. There's still a huge number of websites that don't recognize it as a real browser.
We debated on whether to buy MS Office or iWork. We opted for iWork, which for the most part I'm happy with. However, it's still just a very rudimentary Office bundle and doesn't quite have all the features I was hoping for. However, the built-in templates are very cool.
The only thing I did to make the transition from PC to Mac better was buy a copy of VMware Fusion and converted our old PC into a VM. When ever we're stuck and have no patience to figure something out, we jump start the old PC in Fusion. BTW, if you're an old PC user and haven't checked out fusion, do so now!!
Overall, we are so pleased with the iMac. The hardware is just fantastic and the OS has become a pleasure to use. I would highly recommend this to anyone considering making the switch or if you're in the market to upgrade an older Mac. You won't be disappointed.
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