Rating  - Be careful of carrier,Phone is great.
I purchased this phone having at a great price and received it on time, no worries. I'd seen the phone in person and knew I would love it. Amazon's price could not be matched in store.
Amazon's purchasing system did not allow me to provide my own cell phone number to carry over. Instead I was instructed the purchase would create a new account and I would deal with customer service to have my old Nextel number replace this new one on the Sprint phone. Unfortunately, the Sprint tech over the phone was completely unaware how to do this and with his supervisor's help, messed up both accounts so badly it took 5 other people to fix it. If you purchase through Amazon I highly reccomend you take the new phone and old one into a physical store and have them do the change.
Rating  - Phone is Great but Sprint Customer Service is the Worst!
I do like the phone, but I would advise everyone out there to go with a different carrier than Sprint. I had a Sprint account a few years ago and thought the service was pretty good, but not now. What a mistake it was to switch from T-Mobile.
The worst thing about Sprint is that every time I call customer service, I get sent to the Philippines. And they are so rude! Today, I asked for a phone number in North America but they said that all I could do was keep hanging up and calling back until I was connected to someone in America. I called eight times and every time I was connected to the Philippines. The representatives there could not understand me very well and I was having problems understanding them. Also, they do not have the power to adjust any charges.
Stay away from Sprint!!!
Rating - All-Time winner for the worst design goes to!!!
First before I write this review, this is MY review; so I don't want to hear the genetic replies like "Oh, you are using the phone incorrectly", "I never had those problems", and "Maybe your phone is just defective." Trust me, my take on the Sprint Motorola RAZR 2 V9m is coming from years using every type of phone, from every major carrier.
Pros:
1. Large inside and outer screen.
2. Sprint TV/Radio application works well.
Cons:
1. Does not support any of Motorola Bluetooth headset and headphones that I own. Even my new Moto Bluetooth stereo headphones that came out before the RAZR 2 even came out, don't even work.
2. Daily White-Screen freeze errors.
3. Text input in third-party app's in annoying. the "1" key cycles though characters that you will never use just to get to a period or @ sign. the "0" key is used to cycle though the rest and again goes though characters that you will rarely use just to get one you will use a lot.
4. The touch-screen is way too sensitive. If you don't have a key-lock set, you will find that the TV app will load in your pocket and turn to a channel. Or it will just load the app and waste the already pathetic battery life. Even if the key-lock is on, the vibrate feature will go off so many times that when you goto use the phone, you will end up having 1 bar, maybe 2.
5. Horrible battery life. Unlike the A900, Katana, and pretty much all other slim-phones, the RAZR 2 gets really hot when using it. Heat means wasted energy, thus making the battery life the worst I have ever seen. If you are using bluetooth, and/or the TV app, or in an area with a weak signal, battery life can be as low as 40 minutes.
6. The UI is SLOW! I mean as slow as slow can get. This comes to it's full power of annoyance when you end up loading an application that you didn't mean to, and closing it down takes 5 to 10 seconds to close down. This will happen a lot, because the buttons are so close together, that you will end up loading the music or TV app without even trying. Scrolling through you content is horrible. Images take what seems like months to switch to the next.
7. No real media player. You can not fast forward or rewind video clips. So those days of watching movies and shows on your phone are over. Unless you want to sit and watch it from the beginning.
8. You can not hear the volume when setting the level for the ringer, alarm, ect. This most basic of features shows how low Moto has come when making phones.
9. The lower set of speaks has a groove where overtime it will cut into your fingers when holding the phone to watch TV.
10. The inner display has the typical data and time features, but with the RAZR 2 you can not get rid of the date. So if you have a cool screen saver, you will see "00/00/000 Day" on the screen. So if you have a cool pic of a Cele you are into, their face will be blocked.
11. The web browser is HTML, but it renders the site into pages. So a normal sized site will be cut into many pages. Some sites are cut into 10+ pages. Unlike Opera mini which can render the entire page in one window. You will be scrolling page to page just to see the content you like.
12. Since the browser is HTML, WAP sites can't be loaded very well if at all. So if you want to download a Java app through a WAP site, you might not be able to at all.
13. Third party apps can easily cause the phone to lock-up. Basic app's that load on even the most simple phone will cause the phone to lock in a white screen and you will have to pull the battery to get out.
14. Alarm doesn't always go off. This has happen to me a lot.
15. When you use the speaker-phone or use the speakers with Telenav, the sound quality is horrible. On the other end my friends make me repeat what I am saying. The speaker-phone has been known in the past to be one of the best features found in Moto phones; this is not the case with the V9m.
16. Buttons on the side are tiny. With a plastic snap-on case they are very difficult to press.
17. THE PHONE DOESN'T EVEN HAVE A HEADPHONE PORT!!!! So you can not use it as a portable music player without playing the content through the speakers, or a Bluetooth headset, which most likely will not work.
18. You can not set images from your memory card to display as wallpaper.
19. Music playback is dependent on using Sprint's Music Player, which crashes a lot.
There isn't much good to say about this piece of ****. I know it took a lot of dumb engineers from some place where the labor is cheap to make a phone this bad. They had to wake up every morning thinking of every possible way to make something this bad. It takes hard work to make a phone that is 1,000,000,000 times worse then the worse phone I have ever used the VGA1000, but Moto did it. I think it is time for Motorola to make TV's again. Because as far as phones go, I don't think they could make a worse phone then this. Well, most likely they could. Man, how bad will that phone be?
I waited years for a media Moto phone through Sprint and I am disappointed beyond words.
So in closing, the V9m is like Windows Vista; full of bugs, overly priced, lackluster features, and will be used as an example of how an over-hype product can kill brand loyalty. -47 Trillion out of 10.
RIP Moto V9m, you will never be missed.
Rating  - Best Phone to Date
No review, I am not a phone junkie. This phone is the best I have had in 15 years. Easy for my fat fingers to dial. Like the heavy solid feel. Clear and bright. Must use Keyguard or phone works alone in your pocket.
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Customer Reviews for Sprint,V9m,723755882034,B000VHM9XI, |
