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Rating - Horrible quality control
I have just received my third defective Jawbone headset from Amazon. The first worked great for two days then refused to take a charge. Amazon shipped me a replacement. This one worked great for one day until the microphone died in the middle of a call. All attempts to get it working again failed. Just now I opened the next replacement to find it in pieces in the box--the back cover was off and the circuitry was exposed. That couldn't be fixed either. I just got off the phone with a customer service agent in India who issued a refund but could do nothing more. I have owned a half a dozen bluetooth headsets over the past few years and had ordered this one to replace a workhorse Plantronics 510 that finally wore out. During the brief time the Jawbone worked, the noise reduction was amazing. The problem is that their quality control is simply embarrasing. I'm going to order another Plantronics 510.
Rating - Minor issues, but still the best I've tried.
I've tried a few different BT headsets (moto, jabra) but the jawbone is absolutely the best. There's a few minor issues, but overall I'm very very happy.
The Bad:
- Volume was too low when using the earhook. I took the hook off and shoved it in my ear. Problem solved.
- You cannot use it in a windy environment. (Like on the freeway with the window open) The other party WILL hear the wind.
The Good:
- Once it's directly in the ear, without the hook, the volume is GREAT.
- Sound quality is unparalled. Compare it to other BT headsets, and you'll agree.
- The other party in the call gets better sound too.
- Looks cool.
The So-So:
- Charging plug always feels like it's going to snap.
- Earbud (rubber) comes off a bit too easily.
Rating - Mediocre All Around
After trying several other bluetooth headsets from the likes of Plantronics and Motorola, I tried the Aliph Jawbone. After having two of these fail after less than 6 months each, I have given up on the Jawbone.
In addition to the poor reliability, the Jawbone has the additional problems:
1. Poor quality metal in the earhooks - The earhook assembly is made out of very cheap metal. This metal is subject to metal fatigue, and easily breaks. I have gone through a number of earhooks, as they seem to snap just when you need them the most.
2. Poor outgoing sound - Everyone I talk to while using the Jawbone complains that there are echoes, and that I sound like I am talking from the bottom of the well. This is exasperating.
3. Automatic power-down when charging - A *really* annoying aspect of the Jawbone is that if the unit is charging, and you get an incoming call, when you pull the Jawbone off the charging cable the unit usually powers down. I cannot tell you how many calls I have missed cause I could not get the Jawbone to work quickly enough after disconnecting it from the charging cable.
Overall, this headset is far from the great product many people have indicated. I am still looking for the Great Bluetooth Headset.
Rating - best for function
I've had the jawbone and Jawbone II both work well, better than any of the other brands I've tried. The first generation fit my ear better and had slightly better noise canceling according to the people I call. Probably because it fit better and the larger size pressed against my jaw better. The problem with the older version is the charging system. You really have to be careful removing and setting the unit on it's charger. I broke my first one, which they replaced for free.
The new smaller jawbone 2 has a great magnetic charger that doesn't pull on the connection plus it's smaller in size, which I like but I have to constantly adjust it in my ear and sometime hang up on people when I do.
Rating - Good headset - poor fit for me.
I've had the Jawbone for over a year now and it's a pretty good headset. The voice quality is good on both ends and the noise canceling seems to work fairly well according to the people I'm talking to.
My main problem is the fit. It fits very loosely on my ear and any head motion causes it to fall out of my ear canal. The volume is somewhat low already and frequently I have to push on the headset to hear better. I've tried all of the supplied rubber ear adapters but none work perfectly.
Rather bulky and somewhat fragile headset that can not be easily placed in a pocket when not in use.
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Cell Phones : Aliph Jawbone Noise Shield Bluetooth Headset (Black) Customer Reviews
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