Rating  - The Battery is terrible
The phone is pretty good - good call quality, but the battery does not stay charged for even one business day and I don't talk on it that much. If I forget to charge it overnight it is so dead that it won't even boot up if it's plugged in until it is plugged in for a while. I am very disappointed in the battery life. The guys at the Sprint store told me it is just the way it is. I don't think I even get one hour of talk time and I hardly ever use the Internet.
Rating  - Great Tool For Staying in Touch with Email, News
I use this more for staying up to date with enterprise/personal email and on that measure it's an enthusiastic 5! When I have the Q with me at work, the emails show up on my Q before they show up in my Outlook in box. It's a great tool to have with you when traveling. It certainly beats lugging the notebook around (who would have ever thought we'd say that?). I can't be more happy with my Q and (so far) with the performance of it on the Sprint network.
Rating - I am unhappy
I waited quite some time for the Q to come out on Sprint and I jumped at the opportunity to buy one. It is a great idea, and together with Sprint's inexpensive unlimited data plan... What could go wrong?
Turns out that after I bought my phone I discovered that the phone hangs several times a day. I am dealing with it, I reboot the phone and pull the battery out several times a day. I then follow the reboot with checking my voicemail....
If I do ANYTHING with the phone even media player I risk it hanging. I also have a problem when it switches back and forth from roaming to sprint, or if I go out of service it will just hang. A BIG problem if you run into a store or go into a basement for a second and forget to REBOOT the phone when you go back outside...
Just the other day I ran into Home Depot to grab something insignificant and forgot to reboot the phone when I left (no signal in the middle of the store) and didn't remember until several hours later, upon reboot I had SIX messages left throughout the afternoon... The phone was hung and didn't ring. I was VERY embarrassed and may have lost a client because of it.
I have done the recent Moto/Sprint update and have NOT loaded any applications on the phone, and the problem is still there.
I have been into sprint several times, and all they do is a master reset.. BUT for a $[...] deductible they will get me a new phone, or I can MAIL it to Motorola and be without a phone for TWO WEEKS!
Some phones work Great, some are Duds.. I got a Dud, and I'm not happy with the support I've been receiving. I would not recommend buying this phone without first locating your Sprint Service Locations, and then put it through the ringer when you first get it.. I have discovered that it is a common problem with lots of returns to don't be embarrassed and DON'T wait like I did to complain, one person was working the sprint booth told me they went through FOUR phones before they got one that worked properly...
I buy a new phone each spring and can't WAIT for next year so I can be rid of this piece of ... well. I learned. I will do more research next time, and will put the phone through the ringers when I first get it and won't hesitate to bring it back during the first few weeks for a replacement if it doesn't work.
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Update: I finally did get my phone swapped. But continue to be frustrated by the limitations of the phone. One frustrating piece is that data seems to take priority.. On my old phone if I was in a data session and there was an incoming call I was interupted and the phone rang. NOT so here. The phone won't ring the caller goes right to voicemail.. It can be a bit frustrating if you want the phone to check email often.. I had to disable the feature to ensure I got my calls.
I am also VERY frustrated by the lack of MMS capabilities. That's right Sprint has DISABLED all MMS capabilities on the phone.. You will NOT be able to send an MMS message by design!
And finally forget any GPS reference in the advertizing materaials this is NOT a GPS enabled phone.. it is a 911 enhanced phone allowing Emergency Personel to locate you, but YOU do not have access to the GPS data.
Rating - Love my new toy!
The Moto Q rocks! I've heard a lot of questions about the battery life, but I'm getting mine to last through a full day of fairly heavy use. The set up and navigation is very intuitive, and the web browser is excellent.
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Customer Reviews for Sprint,MOTO Q,723755881976,B000MX2012, |
