Rating  - Technology Is An Amazing Thing...
I have owned the GPS device 3 weeks now and love it. It will get you from point A to B even when you miss a turn. I am using the device with my T-Mobile dash. The maps are easy to read and the voice directions are a plus. Setup was a bit complicated in that the device comes with 2 programs; one program for the PC and one for your mobile phone. I don't think the directions were too concise. It took me about an hour to get everything correct, when it shouldn't have taken no more than 15 minutes. One thing that you have to be careful of is that when distance in less than 1 mile e.g. .2 miles, the voice sounds like it says 2 miles versus .2 miles, so you have to get your eye on the screen for distance. I think it's worth the cost. If you can't get a mobile phone with GPS, this is the next best thing.
Rating  - Works great with Windows Mobile 6!
Love the gadget! works great with my O2 Atom Life. Haven't tried it out with my Bluetooth-enabled laptop yet. Love the fact you can charge by USB, and can use a Nokia BL5C battery as replacement in case the battery dies on you. Really love it.
Rating - Great product
Great product. Would recommend again. Captures satellites very quickly and battery life is very good. The included GPS car navigation software sucks hard! Almost impossible to register and setup and doesn't work well. Buy this product for the hardware NOT the software!
Rating  - Garmin's Horrible Customer Service
As one of the first users of a Garmin iQue 3600, which I absolutely loved, I found this product disappointing -- and the customer service absolutely unacceptable.
The Garmin 10 GPS receiver is much smaller than I expected, which is a definite plus. In addition, it seems to be well made. The receiver came with a charger that can only be used in the car. But, it had no charger for use with AC in your home or hotel, which would be a nice, maybe even essential, addition. I had no problem with the reciever whatsoever. It connected immediately and automatically with my smartphone via bluetooth with no intervention on my part -- very nice!
However, I could NOT get the Garmin Mobile XT navigation software to work on my Palm Treo 755p Smartphone. I spent hours and hours trying to get it to work. I installed and uninstalled it multiple times, following the instructions meticulously. Each time I selected a different option to see if that would make a difference.
I sent multiple emails to Garmin's Customer Support. Garmin's response time to most of my emails was abysmal. Even worse, I have NOT received any response to my last two emails -- it has been over a week for the last one and OVER TWO WEEKS for the one before that. I find it entirely unacceptable to be ignored by any customer service organization. Ignoring your customer is truly the ultimate customer DIS-service.
In between the emails, I talked on the phone (multiple times) to one of Garmin's Customer Service Representatives, Anthony L. Anthony seemed very competent and was very pleasant to talk to. He was very patient with me, even when I began to get exasperated after we spent many hours trying various solutions. We uninstalled and reinstalled the software multiple times with Anthony guiding me every step of the way.
Eventually, Anthony sent me a link to an engineering fix that I installed over the original installation. Apparently, the fix is something that Garmin has been working on to resolve the problems that I and others have been having with the Garmin Mobile XT navigation software. Garmin needs to keep working, because the fix did NOT fix my problem.
I ended up returning the unit to Amazon (thank you Amazon for making that so easy to do) because I only had a day or two before I lost that option. I am now looking for a NON-Garmin alternative.
In the interest of full disclosure, I was frustrated from the beginning because I paid extra to have the unit shipped to me quickly for an immediate need -- and, after a month I still wasn't able to use it.
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