Rating  - I don't get it
I don't get how everyone raves about this unit(DC17). I'm wondering if the one I purchased was just defective. As soon as I started vacuuming a small area of my carpet (like 2ft. by 2 1/2 ft.) the dirt (mainly carpet fibers and animal hair) immediately got stuck at the top of the dirt cup. Most of the regular type dirt fell to the bottom of the cup (as you would expect) but the dirt that stuck at the top (which was carpet fibers and animal hair)just acted like a magnet to continue to fill from the top of the dirt containment area. It made the fill line on the cup useless as a gauge because before the dirt even reached close to the fill line the whole top and down the back of the cup was FILLED. So I emptied it. Mind you it was mostly carpet fibers. This vac seemed to pull out alot more carpet fibers than my last vac. When I emptied it the dirt stuck in the top wouldnt come out. I tried banging on the sides of the cup, some fell out but some stayed stuck and I had to dig it out with a stick. This was a messy and disgusting process. I know that emptying my old vacs dirt cup you'd get some dust kick back - but this process was 100 times that. So I tried again and the same thing kept happening...basically filling up more from the top down and the dirt getting stuck in there but good. (you can actually take the clear dirt cup apart from the top fairly easy, as opposed to digging up with a stick but I bought this vac to make my life easier not harder - the whole point of the flap at the bottom of the cup is so that you dont have to really go near the dirt right?)...anyway - I called the company(which I had no prob getting through and not to answering system either, it was a real person)...and the woman told me that I should try wiping it out with a dryer sheet that its static electricity...well I did that and the same thing kept happening. The dirt that was stuck in the top of the cup was STUCK more than just static cling. Anyway I wasnt going to go through this everytime I vacuumed so I had to return it to the store. I cant believe that I am the only person who had this problem. Maybe people just leave the dirt stuck up there and dont bother to empty that each time??
On another note...I cant see how this flap at the bottom is a good system. I thought it was bulky and cumbersome...I guess especially because the dirt just didnt fall out....but you have to hold the container higher while emptying because this flap is hanging down. its so much easier to just flip a container over to empty.
There were things I liked about the vac....Long cord!!! It was the first upright I've owened that didnt tip over when using the hand tools...it didnt even threaten to tip...on bare floor while using the hand tools of course the whole unit pulled toward me but when the unit hit a little throw rug it stopped and I was able to stretch out the hand tools pretty darn far without this thing tipping. Thats impressive to me. I like the way the handtool wand stores in the handle, pretty cool. I also had no problem with the weight of the machine as far as regular vacuuming goes...I thought it was easy to push...its a heavy machine but not much heavier than other uprights and I think its design or proportions make it easy to manuever.
So maybe I just got a defective machine?? Anyone else have this problem with the dirt sticking at top? Anyway the clouds of dust rising out of my garbage and the thought of having to dig the dirt out everytime made me pack it back up as best I could and return it to the store.
Rating  - It can't be beat! I have been proven it's the best!
Ok, first let me tell you I was extremly skepticle of this seemingly overpriced product that claimed to be the best vacuum you've ever owned. My husband and I have allergies and have 2 dogs that stay indoors. He had did research on the Dyson DC17 Animal and insisted this must be our next vacuum to purchase. I was floored when I saw the price tag, I laughed at thought what could this vacuum possibly do to convince me to spend $550 + of my hard earned money on. Well, I admitted the vacuum we had was one of the top sellers at that time and I was not impressed on the hair and dust issues that plagued us. So off I went to take this vacuum for a test run at our local dealer. The salesman was very knowledgable and showed us how the product differs from others. He was honest about the returns and told us he has not seen this model come back yet. Believe it or not 15 minutes later we were carrying our new Dyson out the door. Now folks here comes the true reason why I am sharing this with you now. It REALLY is better than any vacuum product and the proof IS in the performance. I could spend a week vacuuming everyday and not come close to the Dyson in just 30 minutes of vacuuming. We took the first day vacuuming the whole house and had to empty the canister 3 times! My old one would go almost a week without needing it emptied. My allergies are so sensative my eyes would burn often, and walah, no burning itching and certainly no more pet hair on my work clothes. I am a manager of a hotel and I have gone through 7 vacumm cleaners of three different brands and none can compare! Yes it is a little awkward at first, know why? Because it's a whole new concept of vacuuming so it takes a little getting use. A 3 year old could figure it out with out help. My carpet looks better, seems to be fluffed and my family and I are feeling much better allergy wise, (disposable heppa filters go fly a kite it has you beat!). Not convinced yet then you must be dead and yes I'd spend another $550.00 at the drop of a hat!
Rating  - Not worth the price
We have owned the Dyson DC17 Animal for about 14 months. We bought it based on reviews and recommendations. But it has been a disappointment and at times, a huge hassle. Its suction is no better than many other vacuums and it has a "feature" that is absolutely maddening. If we happen to catch something in the brush, it shuts down - which is a feature designed to keep the motor from burning out. But it's almost impossible to start it up again without taking it to a repair shop. It just happened again for the third time, so it's back to the repair shop again. Any other vacuum would allow you to just push a reset button and you would be back in business. But this vacuum just won't start the brush again, even when you follow the instructions on their website.
I would NEVER buy this vacuum again, nor recommend it to anyone. There are better vacuums available at a lower price. Check out Consumer Reports vacuum ratings, where the Dyson is rated only average with many better vacuums, including ones with better suction.
Rating - Excellent on Pet Hair
This product is great! I have a black labrador retriever and cream colored carpeting. This picked up the dog hair so well.. I didn't want to stop vacuuming. It was awesome. I would recommend it to friends and family in a heartbeat.
Go to the Product Information page
page 8 of 10 3 4 5 6 7 8 9 10
Customer Reviews for Dyson,103,852184001034,0852184000686,B000I5REVA, |
