Rating  - Pretty good, but expensive
In general, I've been happy. Spent a lot of money on this, and it works, but it could have been better with some design tweaks.
Positives:
- Good suction. I guess I was hoping for black hole level power, but for a vacuum, not bad. Certainly the best suction I've seen in a vacuum. Then again I don't spend my days seeking out vacuums by their suction power. It's too bad there's no unified standard of measuring vacuums so that you can choose based on sucking power.
- Good retracting handle
- Easy to empty dust/trash bin
- Cool design. Keep it in the living room and have the neighbors over to gawk at it!
- Mini rotary brush does OK job
- Some users say the unit is heavy. I think it's fine.
Negatives:
- Cost. Break out your gold AMEX for this one. Sell blood. It ain't cheap. No wonder Mr. Dyson's net worth is north of 1 billion pounds.
- Main brush area always stays on the floor. If you clip the corner of a rug, with a normal vacuum you can tilt the base back until the brushes rise up off the ground. This model's pivot doesn't let you do that. Just more difficult to go over some obstacles or clear carpets/rugs that get snagged.
- No place to store animal attachment on the unit (the Hoover Claw model I had before allowed this)
- Hook where you wrap the cord is small, and seems like it's ready to break off. Ideally I'd like a large solid hook where I can casually drape the cord if I want to, or if I choose, carefully wrap the cord back between the top and bottom anchor points.
- Connection to the animal hair mini rotary brush accessory is marginal. You jam the hose into the brush and hope it stays. Seems like they took the brush from another Dyson model and didn't redesign the connector to properly work with this unit. There's no solid "click" like you get when connecting the hose to the extension arm.
- Retractable cord would have been nice
- Be careful if you dismantle the animal brush unit. There's a small foam gasket that can fall out. If you lose the gasket, you lose all suction power.
Rating  - very dissappointed
My husband bought me this vacuum based on rave reviews from two of my close friends. I was not convinced I would like it, having hated a previous bagless vacuum we owned, and having read reviews from Consumer Reports that did not speak highly of it, AND it having such a high price tag!
Well, I was saddened that his very good intentions came to such disappointment. Because of the $600+ that he spent, the convincing words of my dear friends, and the fact that we had brand new carpet that I wanted to take very good care of, I WANTED to like it!
Unfortunately, I have hated it since the first time I used it, over a year ago. I am about to return to a much cheaper model that I actually liked better, the one that this vacuum replaced. It just grates on me that I must now spend even more money on something else.
Negatives: The very distinct pattern it leaves on the floor is annoying. The fact that my "cheap" vacuum actually cleaned up against the walls but this one does not is quite irritating. I hate the canister emptying process! It is so dusty! I'd much rather pull a vacuum cleaner bag out and place it directly into a trash bag. Then there is always dirt stuck in/around the holes in the filtration system. You must store all the attachments separately. I dislike the long wand because it is awkward on stairs. ***AND the very stiff bristles on the brush seem to be wearing out my new carpet very quickly. At first I thought it was just regular (though distressingly premature) wear but then I realized it was not just in the high traffic areas but rather all over the entire carpet. After reading more, I found that excessive carpet wearing can be an issue with this vacuum. Wish I had known!
The only positive I can think of is that it is lighter and easier to push than my old twenty pound vacuum. But I'd still take the old one back in a heartbeat.
Rating  - The BEST Thing to Happen To Cleaning!
I bought the Dyson DC17 Animal Vaccum 2 weeks ago. I was blown away with how wonderful it is. I have 2 kids, a dog and a cat, and I try to keep the floor clean as much as I can. I vaccumed the day before I got this vaccum and as soon as I got the Dyson home, I vaccumed again. I COULD NOT BELIEVE HOW MUCH I GOT OUT OF THE CARPET! I could not believe how dirty the carpet was even though I vaccumed the day before. Vaccuming is my least favorite chore, but I find myself wanting to vaccum now. It comes with amazing attachments and carpet care kit. I would DEFINITELY recommend this product. My carpet has never been cleaner and looked nicer since we had it brand new!
Rating  - Not Worth the money.
I've researched and read so many positive reviews before I bought this Dyson DC Animal 17.
Yes it sucked very well and I was very happy for first 3 months or so.
Well then the problem started.
It stopped sucking. It does suck but not as much as it should. I used to see dust flying in the cylinder and that's how powerful it was and it should be but not anymore. We cleaned the filter and did everything what Dyson web site tells.
Unfortunately we don't have Dyson dealer near by and whatever we did didn't fix the problem. I am a clean freak but I take care appliances very well. I am very disappointed about this performance. I emailed Customer Service but I hear nothing from them.
I'm planning to call them and hopefully they will help me and fix this problem I have with DC animal 17. We used to have year-round shedding Dalmatian and the vacuum sucked all the hair from the carpet and I was very happy. However this vacuum is just sitting in the closet now since it's not working and sadly our old, old vacuum works much better than this DYSON.
Now I get so upset whenever I see Dyson commercial and that inventor Dyson guy! It's not worth to pay that much amount for this kind of performance. It doesn't last long! The vacuum should last at least 3 to 4 years not 3 months!
I'm very frustrated! I need money back. I would never buy DYSON! Besides NBC morning show didn't even mention about Dyson when they had vacuum comparison which works the best and worth to pay the price and etc.
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