Rating  - disappointed
I love my treo 650 but am highly disappointed with it. when the phone is not in use it automatically cuts itself off, when a call is coming in it will turn itself back on but not in enough time to catch the call, it's a big headache working in the field as a technician. I'm hoping there is something else offered by cingular as a solution but at the same time I'm considering just going back to the raz. It's not worth the headache!
Rating  - Palm Treo 650 is a hit or miss
I've had the T650 for a couple of months now and let me tell you all you non-believers - I HAVE NOT EXPERIENCED ANY OF THIS:
** Automatic soft reset by the phone.
** Frozen screens with need to soft reset.
** No hard reset performed to date.
I got my phone with the latest patch for Cingular T650 and probably that made the difference but there may be lemons out there with the above problems reported by others in this section.
Here's my impressions on the phone so far:
** Does Word/Excel documents right out of the box and I've found this extremely useful for reviewing documents on the go. Editing documents is easily done but I dont use it so often and I wouldn't think many would either.
** Does email efficiently - I found composing emails on the bright large screen very easy.
** Syncs with outlook without a hitch.
** Plays music, podcasts and videos - I use this quite a lot for travel and now I can leave my iPod behind - one less cable and gizmo to lug around.
** Has tonnes of software and support sites - Palm has a large user base and you can practically search for applications to suit any need. I found this extremely useful on more instances than one. (Anyone tried using Metro or Google Maps for Mobile?? They're plain awesome ...)
** Single handed operation is a reality - I've never used a Palm before and right out of the box I was able to use all the functions of the PDA/Phone without any need to use the stylus.
** Bluetooth sync and headset work - I use a Plantronics. I hate lugging cable around more than anything else and am thrilled that I can sync my Palm with my laptop using bluetooth.
** Web browser is functional and fast - no complaints there.
** Battery lasts for 2 days with a single charge - I use upto 1 hr of talk time everyday and 2 hrs tinkering with my T650 per day - so I should say that battery life is awesome.
Now for some bad:
** The T650 would be almost useless without a case and memory card(SD). I think Palm needs to include it in the package rather than the cheap headset they throw in.
** Camera resolution is QVGA - the lowest available - although I should say the pictures were good.
** Palm software takes some getting used to even though its intuitive but for a new Palm user like me it took about a week to fully learn the quirks - but I would guess it would be the same on a Windows mobile as well since I haven't used it either.
** Cingular's data plan is overpriced right now.
Hope thats useful info about the Treo 650.
Cheers
Rating - A very good PDA/phone with some minor annoying defects
I love that phone. This is a highly customize and flexible device, I totally recommend it to anyone who has a busy schedule and doesn't mind a big phone. Phone function works great, although it takes some time to adjust to it's big size. I was using small flip phones prior getting Treo 650. Battery life is great, it can go easy 2-3 days without charging. Bluetooth surprisingly doesn't eat up battery. Earpiece works really well, I don't like that earpiece jack isn't standard. The display is very bright, and sharp. The camera pictures quality sucks, but who really uses phone-camera to take photos?:) Users should install the latest Palm os patch to fix up resetting, battery life, and other problems. I find it annoying that the quick-shortcut buttons are not protected by keylock. Also, there is no multilingual support available unless third-party application is installed. The PDA reset a few times on me, but have installed quite a few third party applications on it.
Rating  - bad on all counts
The email doesn't work. Especially ridiculous with Gmail. The device crashes a lot and resets. The people at Cingular don't know how to fix it (although someone in the data support department admitted aloud that the 650 is NOT compatible with Gmail -- no one in the customer service or warranties department will admit it), and Cingular is perfectly willing to send you new devices to replace the "faulty" device under the manufacturer's warranty -- and with each replacement device that works as poorly as the previous one, Cingular is still unwilling to admit that the device is a problem. Unwilling to simply get you onto another device. Unwilling to admit that the phone is incapable of actually doing what it is supposed to do. As frustrated as I've ever been with a cell phone company -- I have never been as infuriated with both a provider and a manufacturer.
Rating - RUN AWAY - this product defines caveat emptor!
I do not review things, and I have an extremely high level of tolerance for product functioning. Nevertheless, I am so fed up with my palmOne Treo 650 (which I have owned for a year), that I have called Verizon today, complained to Palm, joined a class action, and reactiviated my several year-old flip phone that has water damage. Yes - my water damaged, cheap LG phone functions better than my palm treo.
In the past several days, my phone has reset itself no less than 2-3 times an hour for no apparent reason. I have received no text messages or phone calls - either they cause my phone to freeze and reset or they just never reach my phone. Want to use your phone to check you email? Great! Too bad after a short while your phone's wireless sync will shut down and you will no longer get your email (and cannot figure out why). Want to use your phone as a PDA? Even better! Too bad that your hot sync will meltdown and have countless error logs and never sync your data correctly (if at all, ever). How about just making phone calls? Well, if they ever reach your phone, the sound quality will be so poor, you will not be able to hear them when the volume is cranked up and others will complain you are "mumbling." And forget about adding any sort of second-party software (which includes managing ring tones, voice dialing, or games).
The bottom line is that this was an overpriced, non-working device. There is a reason that there is a class action out there. Just google "palm treo sucks" and you will see what I mean.
I want to reiterate that it really takes a lot for me to get worked up about something to actually seek out opportunities to lampoon the product. This is one of those rare exceptions. Save your money until the technology catches up with our desires. A phone is a phone - simplist technology is best!
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